Terms

The mission of North Star is to facilitate one-on-one connections between individuals struggling with grief process after losing a child. EVERMORE offers the North Star Program (“Program”) to help individuals who are bereaved. In the Terms, we sometimes use “we,” “us” and “our” to refer to the Program; “Outreach Parent” to refer to each of the participants seeking connection in the Program; and “Contact Parent” to refer to each of the volunteers who offer to connect with “Outreach Parents” in the Program. We also refer to the Outreach Parent and Contact Parent who are connected in the Program as “partners,” “parents,” “you,” and “your.” The term “personal information” means (1) information that can be used to determine, distinguish, or trace an individual‘s identity, such as name, e-mail address, address, phone number, age, and (2) any other information that is linked or linkable to an individual, such as medical and employment information.

Your Commitments and Rights

You agree to abide by the Terms and our Privacy Policy while participating in the Program. You understand that if you violate the Terms or our Privacy Policy, EVERMORE has the right to terminate your participation in the Program.

You agree to pay your own expenses of participating in the Program.

You have the right to close your relationship with any Parent, or cancel your participation in the Program at any time. If you choose to close your participation in the Program, please notify us at info@live-evermore.org.

As a Contact Parent, you are acting as an uncompensated volunteer. You are not an employee, independent contractor, or agent of EVERMORE when you participate in the Program, and you have no authority to act on behalf of EVERMORE.

You agree to the Limitation of Liability below, which applies to your participation in the Program.

You acknowledge that we may update the Terms at any time by posting them on the EVERMORE website. By continuing to participate in the Program after the Terms are updated, you agree to the updated Terms.

Privacy and Confidentiality: You agree to protect the privacy, confidentiality, and security of personal information regarding any Parent engaged in the Program, and the Program, as provided in the Terms and Privacy Policy. These privacy, confidentiality, and security obligations will survive termination of your participation in the Program.

All personal information that you receive from any Parent engaged in the program must be used in accordance with our Terms and Privacy Policy. You agree to keep all personal information about Parents confidential, including the personal information that you receive from us regarding any Parent or Family. Personal information regarding Parents must not be disclosed by you to other Program Parents, EVERMORE staff, or any third party, or used by you for any purpose other than to participate in the Program, without your partner’s express written permission. Parents may decide to share personal information with one another beyond what they provide to us. They do so at their own discretion and risk and not as our agents. We do not collect or maintain information that Parents share with each other while participating in the Program.

You must keep any paper or electronic information that includes personal information regarding your Program partner in a safe and secure place, and take reasonable steps to protect it from unauthorized access, use, or disclosure.

You agree not to use the Program, EVERMORE’s website, social media, or personal information regarding a Parent or Family to harass, violate the privacy, or harm or threaten to harm any Parent or EVERMOREin any way.

Our Commitments and Rights

We reserve the right to refuse to accept Parent applicants for any reason, including if we have a reasonable basis to believe that an applicant is not a bereaved parent or has provided incomplete or inaccurate information. If you violate the Terms or our Privacy Policy, we have the right to terminate your participation in the Program.

If we accept your participation and a Contact Parent, of your selection, is unavailable, we will use the personal information you provided in your entrance form, and personal information obtained from other Parents to attempt to pair you with another Parent. We will use reasonable efforts to pair every Parent. However, we cannot guarantee that we will be able to do so, or how quickly one can be available to you. In some cases we may be unable to find an appropriate Parent.

We may update the Terms at any time by posting them on the EVERMORE website. By continuing to participate in the Program after the Terms are updated, you agree to the updated Terms.

Privacy and Confidentiality: We will maintain and protect the confidentiality, privacy, and security of the personal information you provide us in your entrance form and as part of the Program, and safeguard the information from unauthorized use, access, or disclosure as provided in the Terms and our Privacy Policy and as required by applicable laws. We will only use and maintain personal information you provide us in your application to pair you with a Parent (in the event a Parent is undecided on a Contact Parent), and provide you with our other Program-related services such as local events, webinars, surveys, newsletters, and information.

When we help a Parent connect so they can participate in our Program, we provide each of them the personal contact information about the other that we collected from their entrance forms for the Program. Before doing so, we require that both the Outreach Parent and Contact Parent accept and agree to abide by the Terms and our Privacy Policy.

We may disclose your personal information, if we deem it necessary in order to comply with a legal obligation, to enforce these Terms, or to protect our rights or the rights of other parties such as Program participants.

These privacy, confidentiality, and security obligations will survive termination of your participation in the Program or EVERMORE services.

Disclaimers

The Program and our Services are provided “as is.” We do not make any specific promises or warranties about the value or benefits of the Program, or the conduct of your Outreach Parent or Contact Parent or other Program participants except as stated in these Terms. If you are not satisfied with the Program, your sole remedy is to terminate your participation in the Program.

There are always potential risks when you are meeting new people. You are encouraged to consider and take reasonable precautions in your interactions and meetings with your Parent.

Any information provided by us, our employees and agents, or any Parent or other Program participant is not intended to be, and should never be considered medical advice, diagnosis or treatment, or legal advice. You should always obtain medical advice, diagnosis, and treatment from qualified health care professionals. Equally, you should always obtain legal advice from a qualified legal professional.

Limitation of Liability

While we seek to attract inspiring volunteers, we undertake no responsibility for the quality or conduct of your Parent or other Program participants with whom you may interact. EVERMORE relies on participants in the Program to agree to these terms of participation and participate in good faith. There is always the possibility that a Program participant will act out or injure another participant, whether emotionally, spiritually, financially or physically. You agree to bear all risks associated with your relationships with and information provided to or received from your Parent or other Program participants.

EVERMORE does not monitor or take responsibility for the actions or behavior of participants in the Program. All participants are independent actors, and not agents or employees of EVERMORE. EVERMORE is not liable for any injury you may incur from other participants as a result of your participation in the program.

Program parents independently make the final decision to reach out to a parent seeking advice. EVERMORE is not responsible for any actions taken by Program parents once communication among parents begins. All participants are independent actors, and not agents or employees of EVERMORE. EVERMORE is not liable for any injury you may incur from other participants as a result of your participation in the program.